# Reception Staff / FOM (all genders)

**Company:** a&o Hostels
**Department:** Reception
**Role:** Receptionist / Front Office Manager
**Location:** a&o Hamburg Hbf

Are you looking for a **Receptionist** (all genders) to manage our Front Office as ** full-time job -** Perfect! **That's exactly what we offer! ✨**

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**OUR OFFER**

- **75% - 90% discount on private accommodation in all a&o hostels** (depending on company affiliation)

- attractive corporate benefits such as discounted leisure activities and events

- subsidized language courses

- Subsidized **company pension scheme**

- **100% coverage of your public transport costs** (job ticket)

- support for your further education in the form of various trainings

- **Mental Health:** We offer you free and anonymous mental health coaching from our independent partner „nilo" (www.nilohealth.com), who will support you with professional, private and health-related challenges

- Of course we provide **drinks, fruit and vegetables** on a daily basis – and as hostel staff you can join your team for the meals served at the buffet

- Seniority bonuses in the form of **cash bonuses** and **additional vacation days**

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**YOUR JOB**

- You are the figurehead of a&o: our Front Desk is your territory

- You are responsible for the check-in and check-out of our guests behind the reception or in the lobby as Guest Relation Officer

- To make our guests feel comfortable at a&o, you take care of their needs and provide tourist information

- You take care of our guests and their concerns

- As shift leader, you take responsibility for ensuring that the shift runs smoothly

- At the bar you serve hot and cold drinks and snacks, and prepare snacks and cocktails

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**YOUR PROFILE**

- You have experience or a completed training in the hotel industry or tourism

- Of course, you are driven by a great sense of responsibility for the tasks assigned to you.

- You enjoy dealing with guests - and you show it, regardless of the time of day or night

- You are characterised by an independent way of working and the ability to work in a team.

- A high degree of commitment and independence are a matter of course for you.

- Even in shifts that start at 6 a.m., it is easy for you to remain friendly, highly motivated and service-oriented.

- You have a good command of **German and English** - of course, we would be happy to hear any other language you speak

We are very happy to receive your application (resume, cover letter, desired salary, earliest possible starting-date).  
  
**🏨 Apply now!**

_This position is no longer accepting applications._